Job Description
Job Description
Description :
WARE is one of the nation’s largest and most expansive boiler rental, service, education, and training companies. A family-owned business founded in 1952, WARE has experienced continual growth for over 70 years. The company culture strongly rooted in service, growth and generosity sets it apart, with these core values serving as the foundation of the company’s success.
WARE was built on Christian values which are the foundation of our culture, how we work together, and how we serve our customers. It’s a wonderful legacy that’s been woven into the fabric of our company for generations. We’re committed to treating our employees like family in the best sense of the word, creating a workplace employees enjoy and can thrive in.
The Senior Human Resources Generalist provides comprehensive HR support in alignment with company values, policies, and applicable laws. This role ensures consistent administration of HR processes and promotes a respectful, values-driven workplace culture.
The successful Senior Human Resources Generalist candidate will have both strategic and administrative responsibilities, handling all with kindness, tact, diplomacy, and sound judgment. The ideal candidate will be a proactive problem solver who thrives in a fast-paced environment and is committed to enhancing the employee experience and organizational effectiveness.
Responsibilities :
Benefits Administration
- Administer and communicate benefit programs, including health, dental, vision, life, and disability
- Serve as primary contact for benefits-related questions, ensuring employees receive accurate and timely assistance and information
- Coordinate open enrollment activities, benefits orientations, and employee education sessions
- Process benefits enrollments, changes, and terminations in accordance with company policy and carrier requirements
- Reconcile monthly benefits invoices and ensure accuracy in payroll deductions
- Liaise with insurance providers and brokers to resolve employee and administrative benefit issues
- Maintain compliance with COBRA, ACA, HIPAA, and other applicable federal and state regulations
- Maintain accurate and confidential employee and benefits records in HRIS and carrier systems
- Collaborate with payroll to ensure accurate benefit deductions and related reporting
- Partner with brokers and vendors to resolve benefit discrepancies and support renewals
- Evaluate and recommend cost-effective benefits solutions that align with company objectives and employee needs
401(k) and Retirement Plan Oversight and Support
Oversee administration of the company’s 401(k) plan program, ensuring compliance with ERISA, DOL, and IRS regulationsCoordinate with the plan administrator, payroll, and finance teams to ensure timely and accurate contribution processingSupport the annual nondiscrimination testing and plan audit processPrepare and maintain required documentation for plan reporting and compliance filings (i.e. Form 5500)Provide employees with accurate and clear information about eligibility, enrollment, and plan featuresAssist with the preparation and distribution of annual notices and plan-related communicationsMaintain accurate participant data and documentation in accordance with plan and regulatory requirementsMonitor employee eligibility and coordinate with new hires during onboarding to ensure timely 401(k) enrollment opportunitiesRecordkeeping, Audits, Compliance and HR Data Integrity
Prepare for and participate in internal and external HR auditsConduct periodic reviews of HR data, employee files and benefits documentation for accuracyAssist in the preparation of reports and collection of supporting documentation for auditors, management, and regulatory bodiesOnboarding
Coordinate and manage the full onboarding process to ensure a seamless and positive new hire experiencePrepare and execute the digital onboarding process and capture new hire documentation, including offer letters, I-9 verification, and HRIS setupEnsure all background checks, verifications, employment eligibility, and taxes are conducted and set up in compliance with federal and state regulationsConduct new hire orientations, providing information on company history, values, policies and benefitsExecute the 30 / 60 / 90 day new hire onboarding programMaintain onboarding materials, inventory, checklists, and tracking tools to ensure consistent processesCollaborate with IT, Payroll, Safety, and other teams to ensure readiness for new employee arrivalsPerform other duties as requested, including but not limited to :Processing employment verification requestsAdministering random drug screensProcessing unemployment claimsAssisting with Worker’s Compensation claimsOther duties as requestedDetails
Full time, in-office, salary position (Monday-Friday, 8am-5pm), $80,000-$90,000 / yearPaid vacation and holidaysHealth, dental, vision, life, and disability insuranceChristmas bonusOpportunity for profit sharing401(k) with company matchRequirements :
Bachelor’s degree in Human Resources, Business Administration, or related field7+ years of HR experience with increasing responsibilityThorough understanding of benefits, retirement plan administration, and HR auditing processesExperience with HRIS systems, payroll integration, and data verificationMeticulous and well-organized, with strong analytical and problem-solving skills and the ability to consistently perform with a high sense of urgencyExcellent discernment and customer service skillsHigh attention to detail, accuracy, and confidentialityProfessional certification (SHRM) preferredProven ability to establish trust and demonstrate integrity, professionalism, and confidentialityAbility to remain nimble and adjust to unanticipated changes, often on short notice, and remain calm under pressure