Product and Client Solutions DirectorAztec Group • Broomall, PA, US

Product and Client Solutions Director

Aztec Group • Broomall, PA, US

30+ days ago

Job type

Full-time

Job description

Product And Client Solutions Director

Reports to Head of Product and Propositions

The purpose of this role is to deliver Aztec's growth strategy by developing Private Equity, Real Estate, Private Credit or Fund of Fund products that capture prospective clients or broaden the relationship and services provided to existing clients. The Product Director will be accountable for the product portfolio and 3-year product roadmap for the asset class, the positioning of the products as best in class with clients and Aztec leaders, as well as creating new product offerings.

Accountabilities :

Product Vision and Strategy

Define and communicate a clear vision for their product portfolio and individual products aligned to Aztec's growth strategy working with Head of Products & Propositions
Drive creation and adoption of new products through new idea discovery
Build detailed business cases, that deliver commercially viable products
Horizon scanning for emerging trends, new developments and disruptive technology, alongside analysing competitor products

Product Development

Translate product strategy into detailed requirements work and write user stories with story-level acceptance criteria

Maintain product road maps, documenting requirements, executing proof of concepts, overseeing and managing implementations via vendors, Technology and service delivery

Ensure products are commercially viable, exploring pricing options with the Commercial Team

Collaborate with the other product teams on prioritisation and reuse of functionality

Change Management

Lead product delivery and adoption of new products with clients and internal stakeholders

Define and guide product driven changes to standard operating models

Develop product definitions

Sales and Relationship Management Support

Interact with clients / prospects to understand their problems and processes

Collaborate with Asset Class client relationship management and service delivery teams to gather requirements, share insights and gain alignment

Play an active role in client pitches and conduct product demos

Marketing

Act as SME to enhance client relationships and attract new clients by participating and attending industry forum events

Develop product marketing materials and work with Marketing to ensure effective go to market strategy and product positioning

Provide SME content to marketing events and programmes

Coaching

Mentor and train own team and develop product knowledge across Aztec's organisation

Group / Service Projects

Dependant on product workload, take on service initiatives that are across Asset Class to enhance client experience

US Client Solutions (~20% of role)

Gather deep understanding of client operating model and technology integration requirements to feed into Aztec's proposals and sales process

Build knowledge of Service Delivery Leads and Onboarding Team to ensure a timely and effective client onboarding

Leadership Requirements :

Client-Centric Mindset : Listen to clients and build deep understanding of their needs to develop products that solve their problems and deliver value

Stakeholder Influencing : Strong stakeholder management skills able to clearly communicate Aztec's products and opportunities to influence Aztec and client decision making

Data-Informed Decision-Making : Leverage client insights and performance data to inform product strategy and stakeholder engagement

Capability Development : Coach people from across Aztec on the product life-cycle and value to build trust in how it can enhance client outcomes and experience of Aztec

Technical Skills :

High technical literacy and understanding of development processes

Familiar with Agile / Scrum methodologies

Strong analytical and problem-solving skills

People Skills :

Outstanding verbal and written communication skills

Collaborate to build Aztec's overall knowledge of product management and its benefits

Experience & Qualifications :

Record of delivering business / technology development initiatives managing all aspects of a successful product lifecycle

8-10 years of product development experience in a fund services environment with a clear understanding of the commercial proposition

Experience working within agile environments and project management skills

Key Internal Interfaces :

CCO : global and regional sales leadership; global and regional Heads of Client Relationship / Directors / ADs, Commercial Director, Head of Marketing

CCSO : Global Head of [Asset Class], Client Service Delivery Leads [Asset Class], Head of Data and Delivery Operations

Group : POD, Technology, Finance

Key External Interfaces :

Clients (economic buyers)

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Director Client • Broomall, PA, US

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