VP Of Application Services
GreenStone FCS is seeking a visionary and strategic leader to serve as Vice President of Application Services. This role provides strategic and operational direction for the planning, design, implementation, and maintenance of enterprise architecture and customer experience initiatives. The VP will collaborate with internal business units to identify opportunities for service enhancement and oversee the selection and operation of critical information systems.
Core Four values steer everything we do at GreenStone. Customer First, Deliver Quality, Get Involved, Do the Right Thing. Employees work as a team to create a company fueled by the desire to best serve each other and our customers every day. Greenstone culture promotes innovative thinking, professional development, health and wellness, and a relaxed work environment with flexible schedules.
GreenStone trusts the people we hire. We empower employees to make the best decisions for the customer and the company.
GreenStone has an outstanding Total Rewards package, which includes, but is not limited to :
Key Responsibilities :
Leadership
Direct and empower technical teams to achieve departmental goals.
Assign responsibilities, establish performance controls, and ensure resource availability.
Communicate decisions and changes promptly and clearly.
Coach and develop team members through continuous performance management.
Recommend promotions and salary adjustments.
Align departmental initiatives with core business strategies.
Collaborate with leadership to improve workflows and drive product planning.
Strategy & Planning
Define and govern enterprise architecture processes and review protocols.
Lead cloud adoption, software and test automation, performance testing, and UI testing strategies.
Evaluate emerging technologies and guide implementation decisions.
Analyze business drivers to shape application and technical architecture requirements.
Serve as a subject matter expert across IT and business domains.
Own and evolve GreenStone's customer experience strategy across all technology platforms.
Education :
Experience :
Skills :
GreenStone Farm Credit Services is an equal opportunity employer. It is our policy to provide equal employment opportunity to all persons regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, or any other characteristic protected by law. We comply with all federal, state and local equal employment opportunity regulations. We conduct all personnel decisions and processes relating to our employees and job applicants in an environment free of discrimination and harassment.
Vp Of Service • East Lansing, MI, US