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eCommerce Administrative Analyst

eCommerce Administrative Analyst

Westin GroupOntario, CA, US
6 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

We are seeking a detail-oriented, tech-savvy E-Commerce Administrative Analyst to provide direct support to the CEO and strengthen our digital operations. This role blends executive support, e-commerce coordination, IT troubleshooting, and compliance oversight . The ideal candidate is an organized multitasker with a strong technical foundation who can manage backend systems, streamline workflows, and ensure smooth digital operations. This is an in-office role.

Key Responsibilities

Executive & Administrative Support

  • Provide direct support to the CEO, including scheduling, meeting coordination, internal communications, and follow-up on action items.
  • Manage confidential information with professionalism and discretion.
  • E-Commerce & Technical Support

  • Troubleshoot and maintain systems across Shopify, Amazon Seller Central, PIMs, and third-party integrations .
  • Assist with backend configurations, automation workflows (e.g., Zapier, Make), and system improvements.
  • Work with EDI transactions, APIs, and Windows Server (WinServer) environments to support integrations and digital workflows.
  • Provide first-level support for basic IT hardware issues (laptops, peripherals, connectivity).
  • Compliance & Documentation

  • Support compliance processes such as vendor form tracking, documentation management, and regulatory submissions.
  • Maintain audit-ready digital records and ensure documentation standards are met.
  • Project Management & Reporting

  • Track timelines, milestones, and performance metrics to align projects with company goals.
  • Use project management tools ( ClickUp, Asana, Trello ) to manage workflows and accountability.
  • Build and maintain reporting dashboards using Excel / Google Sheets to provide insights into performance and operations.
  • Qualifications

    Required :

  • 2+ years of experience in e-commerce, executive support, administration, or digital operations .
  • Hands-on experience with Shopify, Amazon Seller Central, or PIM systems .
  • Familiarity with EDI processes, APIs, and Windows Server (WinServer) .
  • Ability to troubleshoot basic IT hardware issues .
  • Strong Excel / Google Sheets skills for reporting and analysis.
  • Excellent organizational, communication, and multitasking skills.
  • Experience working directly with executives in a fast-paced environment.
  • Preferred :

  • Knowledge of compliance workflows and regulatory documentation.
  • Experience with automation platforms (e.g., Zapier, Make).
  • Experience supporting remote teams or high-growth organizations .
  • Understanding of backend logic, platform configurations, and system automations .
  • Salary Range : $25-$32 per hour based on experience

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