Client Success Manager

Job Description

Job Description

About Apptegy

Apptegy is more than a tech company; we are dedicated partners transforming communication for school districts nationwide. We develop cutting-edge solutions that empower schools to build strong brands, effectively reach their audiences, and deeply understand their communities. Our commitment to client success and passion for education is reflected in our fast response times and unparalleled support. As an employer, Apptegy fosters a dynamic and supportive environment where our people are known for being thoughtful, innovative, and high-performing . We invest in your tools, provide exceptional mentorship, and offer resources designed for your success, believing that empowering you drives our collective growth and positive impact across the education landscape.

The Opportunity :

Apptegy builds powerful technology that empowers K–12 school leaders to tell their stories and strengthen their district's identity. Since 2015, we’ve grown rapidly by building a team that values thoughtfulness, high performance, and authentic client relationships.

As a Client Success Manager, you will build relationships with Apptegy clients to champion our products and to encourage trust in our products and team.

What You’ll Do

• Reach out to clients directly and proactively to ensure they are getting the best use out of our products and services, and be the best vendor our clients have ever worked with
• Train clients on the product and support users
• Work with school districts to tell the stories that define their strengths and values
• Call, chat by video, and travel to clients to build in-person relationships
• Retain our clients over the long term, while making them successful at running excellent schools

Who You Are

Why You'll Love Working With Us

At Apptegy, we're deeply committed to creating an environment where you can thrive. We strive to make this a truly impactful and rewarding role, equipping you with experiences that propel your future success. We believe in fostering well-being both at work and at home, which is why we provide :

Comprehensive medical, dental, vision, and life insurance coverage

Retirement 401(k) with employer match

Health Savings Accounts (HSA) and Flexible Spending Accounts (FSAs)

Mental Health Reimbursement

In-office Gym

Catered lunch Monday-Wednesday

Unlimited paid time off including seasonal (December) company-wide time off

Paid parental and medical leave

Apptegy champions the thoughtful integration of AI to empower our teams and processes. As we seek to understand your individual capabilities and how you might contribute, we ask that all responses to application questions and during interviews are genuinely your own. Please refrain from using AI generation tools, as our aim is to assess your authentic voice and expertise.

Apptegy is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.