Wingstop Restaurant Supervisor II

About the Role :

The Wingstop Restaurant Supervisors plays a critical role in ensuring the smooth and efficient operation of the restaurant in our NEW location. This position is responsible for overseeing daily activities, managing staff performance, and maintaining high standards of customer service and food quality. The supervisor will lead by example, fostering a positive work environment that motivates team members to deliver exceptional guest experiences. They will also handle operational challenges, including inventory management, scheduling, and compliance with health and safety regulations. Ultimately, the role aims to drive sales growth, enhance customer satisfaction, and uphold the Wingstop brand reputation within the local community.

Minimum Qualifications :

• High school diploma or equivalent.
• Minimum of 2 years experience in a supervisory role within the restaurant or food service industry.
• Strong knowledge of food safety and sanitation standards.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Excellent communication and interpersonal skills.

Preferred Qualifications :

Responsibilities :

Skills :

The required skills such as leadership, communication, and operational management are essential for daily supervision of staff and ensuring smooth restaurant operations. Strong interpersonal skills enable the supervisor to effectively resolve customer issues and maintain a positive team environment. Knowledge of food safety and sanitation is applied continuously to uphold health standards and prevent compliance issues. Preferred skills like proficiency in management software streamline scheduling, inventory control, and sales tracking, enhancing operational efficiency. Bilingual communication skills, when present, improve interactions with a diverse customer base and team members, fostering inclusivity and better service delivery.