Customer Service Specialist

A company is looking for a Customer Service Specialist - Breast Pump.

Key Responsibilities

Develop and maintain knowledge of current products and services

Process orders, verify documentation, and complete insurance verification

Facilitate resolution of customer complaints and ensure quality assurance metrics are met

Required Qualifications

High School Diploma or equivalent

One (1) year of experience in healthcare administrative, financial, or insurance customer services

Two (2) years of experience required for senior level positions

Experience in a Medicare certified environment is preferred

Proficient computer skills and ability to navigate online EMR systems