Seasonal Retail Sales Associate

About the Role

In this role, you will deliver

excellent customer service in point of sale and customer services

processes while focusing on consistent execution and operational

efficiency. You will deliver speed of service transactions while

creating a compelling customer experience.

What You’ll Do

Engage customers

by greeting them and offering assistance with products and

services, operate a cash register, scan items, bag merchandise and

properly handle different methods of payment

Accurately and efficiently

execute point of sale and customer service standards based on

company guidelines providing courteous, friendly, fast and

efficient service

Meet or

exceed individual goals (e.g., credit,

loyalty)

Support inventory

accuracy through accurate completion of all required point of sale

and merchandise disposition practices

Support the training

process for new hires on the service team, including teaching

process best practices, proper point of sale procedures, using

available tools and resources while meeting Kohl’s brand

standards

Participate

in daily service processes (e.g., register and cash balancing,

change orders, replenish

supplies)

All associate roles at Kohl’s are responsible for :

Acting with

integrity, honesty and fostering teamwork in an engaged and

inclusive culture

• Exercising good judgment and discernment when making decisions;

taking appropriate partners as needed

Demonstrating a customer

service mindset, anticipating customer needs and satisfactorily

resolving issues

Accomplishing multiple tasks within established timeframes

Following company

policies, procedures, standards and guidelines

Maintaining adherence to

company safety policies for the safety of all associates and

customers

Receiving,

understanding and proactively responding to direction from

supervisors / managers and other company personnel

Other responsibilities as

assigned

What Skills You Have

Required

Excellent customer service

skills and ability to multi-task with strong attention to detail

Verbal / written

communication and interpersonal skills

No retail experience

required

Must be 16 years

of age or older

Flexible

availability, including days, nights, weekends, and holidays

Preferred

Client facing

retail or service industry experience

Pay Starts At : $13.00