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Community Branch Director

Community Branch Director

AssociaBethany Beach, DE, US
30+ days ago
Job type
  • Full-time
Job description

Branch Director

The Branch Director assists with the day-to-day leadership, management, client relations and retention as well as assisting with the management of short- and long-range goals of the branch. Branch Directors oversee a variety and sizes of branches with different structures, and, thus, the specific duties and responsibilities will vary.

Job Duties and Responsibilities

  • Provide leadership and oversight in general operations of the branch office.
  • Direct leadership over the middle management team.
  • Monitor performance of branch management plan and initiatives for the branch.
  • Establish positive relationships with clients and service providers at the branch level.
  • Assist with management of strategic planning and business development at the branch level.
  • Direct management of assigned communities as needed.
  • Provides stretch assignments to develop and improve talent and holds other accountable to meet commitments.
  • Listens well and communicates effectively; and assesses talent to build strong teams.
  • Creates an open environment and builds connections by being available and approachable.
  • Sees the big picture, thinks strategically, defines clear objectives, and explains the "why" behind decisions.
  • Self-confident to take initiative and can quickly adapt to changing circumstances.
  • Other duties as assigned

Knowledge and Skills

  • Provides stretch assignments to develop and improve talent and holds other accountable to meet commitments.
  • Listens well and communicates effectively; and assesses talent to build strong teams.
  • Creates an open environment and builds connections by being available and approachable.
  • Sees the big picture, thinks strategically, defines clear objectives, and explains the "why" behind decisions.
  • Self-confident to take initiative and can quickly adapt to changing circumstances.
  • Requirements

  • 5+ years of single family experience OR combination of HOA, CONDO, and hospitality experience.
  • Prior HOA and / or CONDO Management experience is required.
  • 3+ years of leadership experience, building and managing a team of 10+ direct reports.
  • Operational leader with a strong financial acumen.
  • Team player who is service minded.
  • Excellent communication skills, follow-up and follow through skills versed in conflict resolution techniques.
  • Bachelor's Degree and / or CMCA, AMS, or PCAM designations are highly preferred.
  • Ability to act as a swivel in a fast paced environment with multiple interruptions.
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    Community Director • Bethany Beach, DE, US