Accounts Receivable Specialist

Job Description

Job Description

The Accounts Receivable (AR) Specialist is responsible for overseeing the full lifecycle of customer receivables—from invoicing to payment application and collections. This role is critical to maintaining a healthy cash flow and strong customer relationships by proactively managing outstanding balances, resolving disputes, and ensuring billing accuracy. The ideal candidate is organized, detail-oriented, and assertive in driving collections while maintaining professionalism and collaboration with internal departments and external clients.

Customer Invoicing & Billing

• Generate and issue timely and accurate invoices in QuickBooks Online, Interpreter Intelligence, and other billing platforms
• Ensure all invoices align with service documentation, contracts, and billing terms
• Submit invoices through customer-specific portals such as Office Ally, IEHP Secure, and others
• Resubmit and adjust invoices as needed based on customer requirements or internal updates

Accounts Receivable Management & Collections

Dispute Resolution & Customer Communication

Payment Application & Reconciliation

Reporting & Internal Coordination

Process Improvement & Compliance

Requirements

Benefits