Commercial Operations Specialist

Description

The Commercial Operations Specialist supports the development and execution of key projects, processes, and systems across the division. Responsibilities include daily coordination of Commercial Banking Operations activities, managing system updates, generating reports, and conducting audits. The position also serves as a central operational liaison with Finance, IT / Operations, Credit Administration, Retail, Client Experience, and HR teams.

Essential Functions

• Fulfills Commercial Division requests through Jira Service Management.
• Facilitates procedure changes to support related application and systems updates.
• Develops and administers user metrics to ensure adoption of established systems and processes.
• Integrates effective Internal Controls into all applicable work processes. Maintains a working knowledge of Internal Controls with particular attention to Key Controls.
• Participates in ensuring that updates to Internal Controls documentation are performed timely when there are changes in the risk parameters and / or workflow.
• Performs and distributes tasks as needed or required to ensure department objectives are met.
• Participates in and / or coordinates projects designed to enhance productivity and implementation of new software and procedures.
• Participates in developing report controls and conducts internal audits consistent with these controls.
• Timely and accurately provides business reporting to managers consistent with identified needs.

May support Commercial Division training needs as directed by the Commercial Operations Group Manager and / or Commercial Division Leadership.

Qualifications

Pay Range : $25.6017 - $38.4025 per hour

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, WA. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is eligible to participate in an applicable bonus plan.

What Our Culture Can Offer You :

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work / Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.