L3 Senior AV Travel Technician

Job Description

Job Description

JOB DESCRIPTION

Summary / Objective :

The L3 Senior AV Technician will be an integral part our global field technician team, offering freedom and flexibility as well as a different working environment most days. Working across a number of different client sites you will use your engineering skills and technical knowledge to install and integrate video-conference and AV equipment, as well as completing preventative maintenance checks, diagnosis and repair.

Essential Functions :

Installation and configuration of a wide range of video conferencing (VC) and integrated audio and video equipment including Cisco, Zoom, Polycom, Digital signage, IPTV, SMART Board, projection, audio, room controllers and monitoring systems, Crestron, AMX, Extron, Kramer, ClearOne, Biamp

Technical skills and understanding of VC solutions and IT network infrastructures

Participate in full installation process encompassing everything from the soldering of cables / connectors to the integration of a full Crestron / AMX presentation boardroom with video conference kit. Ability to work on own or as part of an installation team

Ability to complete all cabling installations requirements (soldering, crimp, cable pulls, terminations, etc.)

Knowledge of video wall and controller options

Understanding of rack building and wiring

Code upload, configuration, fault finding and onsite diagnostics and technical checks

Ability to follow cable schedules, risk and method statements and understand cabling diagrams

Provide training and client support to users in the operation of VC and AV systems

Conducting audits, writing reports, and completing delivery site surveys

Working with and potential management of teams and schedules

Engineering health and safety training (including risk assessments) and knowledge

Competencies :

Mature personality with the ability to work both on own initiative and in a team environment, often under pressure and to strict deadlines

Excellent communication and organizational skills with the ability to priorities an often-conflicting workload

Innovative, with the ability to implement problem solving initiatives

Flexibility regarding working hours and willing to travel extensively

High level of professionalism and customer awareness

This role offers the opportunity to participate in on-going training and development to keep you up to date with the latest technologies in the Video Conferencing and AV market

Supervisory Responsibility : Supervision of L1 and L2 Technicians and Team Lead responsibilities, including sign off.

Work Environment : Varies depending on client site.

Physical Demands : Physically fit, lifting required.

Position Type / Expected Hours of Work : Project-based, 40 hours per week.

Travel : Flexibility and the ability to travel is an essential part of this role.

Required Education and Experience :

Have a minimum of 7 years experience in a similar position

Technical knowledge and proven install experience of VC and AV solutions including (but not restricted to) Cisco, AMX, Creston, Microsoft, Zoom, Polycom

Supervisory / Team Lead experience

Preferred Education and Experience :

Brand experience and qualifications in the following is desirable but not essential : digital media signage applications (Cisco, Samsung, Tripleplay, Signage Live, Appspace), Codian MCU, CTM, ClearOne, Extron, Lifesize, CTS Infocomm Qualified (CTS-I and CTS-D), AMX Qualified (CTS-I and CTS-D), Tandberg and Biamp qualified.

Additional Eligibility Qualifications :

Full clean driving license

US Passport / Work Authorization / Clean Background Check / E-verify