Absence Leave Specialist

Sun Life U.S. is one of the largest providers of employee and government benefits helping approximately 50 million Americans access the care and coverage they need. Through employers industry partners and government programs Sun Life U.S. offers a portfolio of benefits and services including dental vision disability absence management life supplemental health medical stop-loss insurance and healthcare navigation. We have more than 6400 employees and associates in our partner dental practices and operate nationwide.

Visit our website to discover how Sun Life is making life brighter for our customers partners and communities.

Job Description : The opportunity

Come join a fantastic team in a fast paced and exciting work environment! Absence Leave Specialists review claims for leaves of absence and decide if the person applying is eligible to have their leave request approved. Handling various levels of claims give you the opportunity to interact and make a difference for our clients on a daily basis.

How you will contribute

Review claim requests to ensure the person applying for leave meets all the requirements for approval including their medical condition the recommendations of their health care providers and federal or state guidelines.

Reach out to employees employers health care providers and attorneys to get the paperwork or information you need to make a decision.

Serve our Clients in a caring and empathetic manner communicating clearly with them the decisions you make.

Approve the leave if the person meets all the requirements.

Ensure your claim decisions match the insurance contract and follow all state federal and corporate laws regulations and procedures.

Process claims in a timely manner with accuracy.

Protect and maintain personal health information with a high level of confidentiality according to Sun Life procedures and federal rules and regulations.

What you will bring with you

A passion for helping people especially in times of need due to illness or injury.

Your desire and ability to provide superior service and build positive relationships.

Independent innovative thinking and efficient decision-making skills to support leaves of absence request review and approvals.

Your energy to thrive in a fast-paced environment.

Attention to detail and organized approach to support documentation of request information.

A drive to continuously learn build and grow professionally.

Salary Range : $52500 - $70900

At our company we are committed to pay transparency and equity. The salary range for this role is competitive nationwide and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills qualifications experience education and geographic addition to your base salary this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.

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We are committed to fostering an inclusive environment where all employees feel they belong are supported and empowered to thrive. We are dedicated to building teams with varied experiences backgrounds perspectives and ideas that benefit our colleagues clients and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.

Life is brighter when you work at Sun Life

At Sun Life we prioritize your well-being with comprehensive benefits including generous vacation and sick time market-leading paid family parental and adoption leave medical coverage company paid life and AD&D insurance disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match stock purchase options and an employer-funded retirement account. Enjoy a flexible inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S. weve also been recognized as a Top 10 employer by the Boston Globes Top Places to Work for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.

We will make reasonable accommodation s to the known physical or mental limitation s of otherwise-qualified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.

For applicants residing in California please read our employee California Privacy Policy and Notice.

We do not require or administer lie detector tests as a condition of employment or continued employment.

Sun Life will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including applicable fair chance ordinances.

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.

Job Category :

Absence / Leave Management

Posting End Date : 30 / 01 / 2026

Required Experience :

IC

Key Skills

Sales Experience,Crane,Customer Service,Communication skills,Heavy Equipment Operation,Microsoft Word,Case Management,OSHA,Team Management,Catheterization,Microsoft Outlook Calendar,EHS

Employment Type : Full-Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 52500 - 70900