Manager, Client Access

Job Description :

Job Title : Manager, Client Access

Location : Springfield, Missouri

Department : Client Access

Employment Type : Full-time

Job Summary :

Join our compassionate Client Access team where you will make a significant impact on ensuring high levels of satisfaction for our physicians, coworkers, and clients alike. You will lead a dynamic team dedicated to delivering quality services and fostering a supportive environment. We are looking for someone who is committed to improving business performance through innovative thinking and collaboration. In this role, you will have the opportunity to develop your team, streamline processes, and drive success.

In this managerial position, you will oversee daily operations, manage performance evaluations, and ensure compliance with all relevant policies and procedures. You will play a vital part in shaping and supporting the growth of your team while enhancing client experiences across our organization.

This position offers...

• Employee Assistance Program - 24 / 7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement - Company paid for work functions requiring travel
• Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities :

Education, Experience, and / or Credential Qualifications :

Additional Qualifications :

Keywords : Manager, Client Access, service excellence, team leadership, client satisfaction, employee development, Springfield, Missouri, process improvement, performance evaluation, customer service.

Position Perks & Benefits :

Paid time off : full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package : full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training : initial, ongoing, comprehensive, and supportive

Career mobility : advancement opportunities / promoting from within

Welcoming, warm, supportive : a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli is on a Mission :

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.