Service Scheduling Coordinator

A company is looking for a Service Scheduling Coordinator to manage customer service and scheduling tasks.

Key Responsibilities

Coordinate and schedule routine maintenance and emergency service repairs for residential and commercial clients

Monitor and respond to team communications while managing service requests and technician schedules

Collaborate with internal departments and support branch operations teams

Required Qualifications

High School diploma or equivalent with 1-2 years of relevant customer service and scheduling experience

Ability to become proficient in company-specific monitoring center software for CRM and scheduling

Basic technical ability to understand and explain necessary steps to customers

Must complete ADC Technician Certification training within 90 days

Able to work from home without distraction using company-provided equipment