Workflow Planner

Workflow Planner

The Workflow Planner is responsible for maintaining the continuous flow of product from vendors to customers, specifically supporting the picking, shipping, and receiving functions of the facility. This role ensures product safety, quality, and legality while coordinating operational priorities and documentation.

Primary Responsibilities

• Schedule all inbound and outbound orders in company systems.
• Report, investigate, and correct shorts.
• Send email requests for product cut approvals.
• Coordinate order processing across systems and personnel.
• Direct the flow of vessels between the yard and dock doors.
• Prioritize and monitor daily workload to meet customer requirements and timelines.
• Report urgent loads to appropriate management.
• Maintain records for inbound and outbound deliveries; assist in resolving discrepancies.
• Prepare outbound paperwork.
• Collaborate closely with customer service.
• Ensure complete and accurate information is passed to the next shift.
• Perform other duties as assigned by supervisor or manager.
• Assign and monitor work of warehouse personnel.
• Maintain working knowledge of GMP, safety requirements, and SOPs; enforce compliance within the team.
• Research past due orders not confirmed as shipped.
• Fill in for other administrative roles as needed and trained.
• Support floor operations as outbound leader, picker, packer, or auditor when required.
• Maintain daily departmental attendance log.

Education / Experience

Requirements, Perks, and Benefits (US Non-Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

Perks and Benefits at FedEx Supply Chain (FSC)

Competitive Pay : FedEx Supply Chain offers competitive hourly rates depending on your location and experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.