Clinical Applications Manager (ON SITE Required)

Clinical Applications Manager

Position Overview : The Clinical Applications Manager leads, oversees, and facilitates the daily operations of Clinical Applications to include the planning, organizing, staffing, directing, and controlling functions within each department / work unit. He / She ensures that the policies, procedures and practices of the work units are in compliance with the patient care standards established by the Health System, and other accrediting or regulatory agencies. The Manager ensures the highest quality of services and product delivery is maintained by each work unit. The Clinical Applications Manager assumes the professional responsibilities for assisting with the direction and management of activities required for the implementation and maintenance of clinical computer applications. He / She garners in-depth knowledge of all systems within the area of Reporting, and serves as a liaison between end users and the Information Systems staff. He / She maintains a knowledge and understanding of human-computer interfaces, applied informatics science, meaningful use and knowledge management, leadership support, socio-technical issues, informatics research, and workflow analysis. He / she works in a cooperative and consultative relationship with the Senior Leadership Team, Nurse Management Team, Ancillary Leadership, IT Department Leadership, and other disciplines under the direction of the Director of IT. He / she acts as a mentor, advocate, liaison, educator, resource, and troubleshooter to coordinate these activities. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.

Education : Bachelor's degree in a Clinical discipline, Computer Science, Business Administration or Healthcare related field required. Master's degree in Nursing Informatics, Business Administration or Health Administration preferred.

License : Current Mississippi State licensure to practice as Registered Nurse or other licensed personnel.

Certification : Certification in a Clinical Epic module at (or within the first 90 days of) job start (must complete required continuing education). Various Epic certifications or Certification as Project Management Professional (PMP) from the Project Management Institute preferred.

Experience : A minimum of five (5) years' experience developing, implementing, operating, or maintaining information systems in an integrated healthcare delivery system, to include hospitals and / or clinic settings. Previous installation experience with healthcare systems databases and interfaces in hospitals and / or clinic settings or with a healthcare system vendor required. Experience leading teams of individuals and the ability to manage personnel and projects effectively.

Reports to : Director, Information Systems

Supervises : Assigned Leads and Analysts within Clinical Applications.

Physical Demands : Work is moderately active : involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions : substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms / printed material that are closer to compare data at close vision. Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.

Mental Demands : Must demonstrate keen mental faculties / assessment and decision making abilities. Must demonstrate superior communication / speaking / enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines. Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.

Special Demands : Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word. Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.