Job Description
Who We are
Agiliti is a top manufacturer and service provider for medical and surgical equipment. We partner with clinicians to help them stay patient-ready. Our team provides a range of devices and support required to safely care for patients, and we make sure essential equipment is ready and available when it's needed - from the ER to the OR. We operate locally - 24 / 7, nationwide - serving more than 10,000 customers who count on Agiliti to be ready for life-saving patient care.
What You Will Do In this Role
The Technical Services Coordinator (TSC) is an entry-level leadership role responsible for overseeing a team of Medical Equipment Technicians (METs). This hybrid position splits time between our district office and customer field locations, ensuring the timely, cost-effective inspection, maintenance, and repair of biomedical equipment.
The TSC leads a team of six METs, with a strong focus on patient handling equipment, which represents the bulk of the work performed by the team. This role is ideal for someone with direct hands-on experience servicing patient handling equipment and who is ready to step into a leadership position.
Primary Equipment Modalities Supported
Patient Handling Equipment (Primary Focus)
- Beds, stretchers, operating tables, mattresses, blowers, wheelchairs, patient lifts, scales, etc.
- This modality is considered entry-level in the biomedical field and typically serviced by maintenance techs or METs.
Patient Monitoring Equipment
Blood pressure machines, vital signs monitors, EKG / ECG devices, etc.Infusion Pumps
All makes and models.Key Responsibilities
Lead and coordinate daily activities of METs across office and field locations.Ensure accurate documentation and regulatory compliance for all equipment serviced.Provide training, coaching, and performance feedback to METs.Manage inventory, requisitions, and purchase orders.Support customer billing accuracy and timeliness.Promote continuous improvement and customer satisfaction.Occasionally adjust work hours to meet customer needs (e.g., early starts or extended service times).Qualifications
Associate’s degree in biomedical equipment technology or related field or equivalent military training.Minimum 1 year of technical experience, preferably with patient handling equipment .Valid driver’s license and ability to lift / push up to 75 pounds.Proficient in reading technical manuals and schematics.Strong computer skills (Microsoft Office Suite).Experience with preventive maintenance, operational verification, and equipment repair.Strong leadership and communication skills.Customer-focused with a commitment to quality and compliance.Organized, proactive, and team-oriented.Flexible and coachable, with a professional demeanor.Able to build trust and credibility with internal teams and external customers.Additional Details
Work Hours : Monday–Friday, 8 : 00 AM–4 : 30 PMOn-Call : NoneOvertime : Rare, based on customer needsTeam Size : 6 METsWork Split : 50% Field / 50% OfficeReady to lead a team and make a difference in healthcare technology?
Apply today to join a team that values service excellence, teamwork, and continuous improvement.