Shelter Case Manager

The Salvation Army Midland Division Alton Shelter located in Alton, IL, is looking for a Shelter Case Manager. This individual will be responsible for providing case management services to Shelter clients. The individual in this position must also be able to perform duties in compliance with all active funding requirements and may be involved in reporting to grant funders. Position does not supervise other staff.

This is a full-time position, 40 hours per week, pay range is from $19.23- $21.15 per hour.

We are located at 116 E 5th St, Alton, IL 62002.

Essential Functions

This job description should not be interpreted as an all-inclusive list. It is intended to identify the essential duties and requirements of the position. Employee will follow other instructions, and perform other related duties, as may be required by his / her supervisor. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

• Conduct the initial intake assessment of newly admitted shelter residents to determine eligibility client needs.
• Provide case management services to individuals and families in the shelter program using the Pathway of Hope approach and in accordance with the terms of all active grants.

Conduct pre-screening and intake of clients Pathway of Hope client tools.

General Duties

Minimum Qualifications

Requires a bachelor's degree in social work, psychology or other related field, accompanied by at least one year of work experience in human service delivery, administration, or management. Combination of training and work experience will be considered. Must be a team player, a self-starter, and perform well with minimum supervision. Excellent interpersonal skills, initiative and independent judgment and decision-making skills, independent and creative thinking. Must be supportive of The Salvation Army's mission and policies. The Position requires a high level of confidentiality. Good communication skills as well as the ability to work with diverse and challenging personalities are essential. Ability to type case notes and correspondence using Word and update Excel spreadsheets. Must possess or obtain Adult and Child CPR, First Aid and Blood Borne Pathogens certification and complete HMIS training within three months of employment. Appropriate driver license and pass TSA MVR check is a plus.

Knowledge of

Demonstrated knowledge of community agencies and the ability to network with them is essential. Conflict resolution skills are essential.

Physical and Working Conditions

Capable of performing the above essential duties in an office environment to include using a computer, answering phones, etc. Most work will be indoors in a temperature-controlled environment. Some duties may involve leaving the main job site to attend meetings and assist clients.

Employee Status

Normal work hours will be determined by supervisor.