Job Description
Objective :
- Provide the Chopard experience to all clients
- Meet and exceed sales targets
- Develop potential clients through walk-in traffic
- Maintain and grow existing clients; keep records of milestones and client’s tastes goals for future purchases
- Target new and / or specific jewelry / watch / accessories products to existing clientele
- Assist other team members in sales process as needed
- Constantly utilize all tools and forms of communication to improve results
- Participate in any operational activities as assigned by the Boutique Director; i.e (inventory, receiving of goods, ordering of marketing materials, ordering supplies)
Selling :
Assist clients in all phases of selling Chopard products, showing respect, knowledge and professionalismDevelopment of Client Base :
Continuously build and update client base through all available resources such as phone calls, mails and emailsSeek out new methods of active client development through social contacts, networking and eventsConsistently enter and update accurate information for client data in appropriate tools, such as Chopard (Sales) ForceDevelop existing client base and reach new prospectsAftersales Service Activities :
Provide superior aftersales service to all Chopard clientsIdentify occurring issues and use all available resources to resolveKeep management informed of potential product and client issuesFollow up to ensure full client satisfactionOther duties as assigned by managementThe preceding Key Responsibilities statements are intended to describe the general nature and level of work performed by the people assigned to this job.They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel assigned to this position.