Healthcare Appointment Scheduler – Call Center
Lewisville, TX (75057) | Onsite
REQUIRED QUALIFICATIONS
- 1–3 years in healthcare scheduling, billing, or call center service
- Typing speed of 40+ WPM
- Bilingual capabilities preferred
PREFERRED SKILLS
Experience with multi-site appointment coordinationUnderstanding of medical terminologyKnowledge of insurance authorization or verification processesCOMPENSATION & SCHEDULE
$18.50 / hrHours : Monday–Friday, 7AM–7 : 30PM (typically an 8 hour schedule)MUST be willing to work OT as needed depending on business needsW2 ContractStart Date : 12 / 1 / 2025Job ID : 152652ROLE IMPACT
First point of contact for patients needing essential imaging servicesEnsures timely, accurate scheduling and supports seamless patient access, directly impacting care outcomes and operational flowKEY RESPONSIBILITIES
Schedule and confirm diagnostic imaging appointments via digital platformsInput patient demographics, insurance, and billing details with accuracyDeliver clear instructions to patients and provider officesManage high call volumes while navigating multiple systemsCoordinate with referring offices to obtain documentation and resolve escalationsCORE TOOLS & SYSTEMS
Digital scheduling applicationsMulti-screen data entry systemsCall management and phone queue softwareLEGAL NOTICE
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