Claims Manager | Auto | Remote

Claims Manager | Auto | Remote

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance.

PRIMARY PURPOSE : To manage the technical and operational functions within assigned office(s) including compliance with company standards and industry best practices; to ensure consistent delivery of quality services; to be responsible for staffing and training needs; and to be responsible for budget preparation and profit and loss management. Has direct responsibility for 25-49 colleagues.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Responsible for overall operational management for assigned locations / offices.
• Establishes policy and procedure to assure compliance to best practices, claims management services standards, state regulations and client service requirements.
• Establishes business plan with goal and objectives for the partnership and assigned locations / offices.
• Monitors management reports relating to the partnership / office performance.
• Assists with the coordination of sales and client service efforts.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

EDUCATION & LICENSURE

Baccalaureate degree from an accredited college or university preferred. Licenses as required.

EXPERIENCE

Eight (8) years claims management experience including two (2) years supervisory experience or equivalent combination of experience and education.

SKILLS & KNOWLEDGE

Excellent oral and written communication, including presentation skills

PC literate, including Microsoft Office products

Leadership / management / motivational skills

Analytical and interpretive skills

Strong organizational skills

Excellent interpersonal skills

Excellent negotiation skills

Ability to work in a team environment

Ability to meet or exceed Performance Competencies

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

MENTAL : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

PHYSICAL : Computer keyboarding, travel as required

AUDITORY / VISUAL : Hearing, vision and talking as required by law

Compensation Range : $104,934 $113,544 USD annual salary. Bonus eligible role. A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and matching, PTO, disability and life insurance, employee assistance, flexible spending or health savings account, and other additional voluntary benefits.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.