Security Officer L2

Make An Impact With Ntt Data

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion it's a place where you can grow, belong and thrive.

Essential Duties & Responsibilities

Execute security operations with a higher level of responsibility, including conducting patrols, monitoring security systems, and responding to incidents in accordance with established protocols.

Oversee and manage access control systems, including badge issuance, user permissions, and access levels.

Regularly audit access logs, identify anomalies, and take appropriate actions to address any unauthorized access attempts.

Lead and assist in the response to security incidents, conduct investigations, gather evidence, and prepare detailed incident reports.

Cooperation with law enforcement agencies when necessary.

Monitor and maintain security technologies, including CCTV systems, and access control systems.

Troubleshoot and report technical, maintenance, or safety issues.

Enforce security policies, procedures, and guidelines in alignment with industry best practices and regulatory requirements.

Educate personnel on security protocols and provide training to enhance security awareness.

Stay updated with the latest security technologies, emerging threats, and industry trends.

Proactively identify areas for improvement, propose innovative solutions, and implement effective security measures to strengthen NTT Data Center's security posture.

Foster strong working relationships with other departments, stakeholders and external partners.

Communicate security-related information, risks, and recommendations to management and assist in the decision-making process.

Ensures daily administrative documentation is always concise and complete. This includes but not limited to, Shift Activity Reports, Incident Reports, Shift Passdown Logs, and other related written documentation.

Assist employees and clients in security-related requests.

Investigates and reports fires, evacuations, hazardous situations / other facility-related events.

Respond to all site emergencies and coordinate with local emergency services.

Regular and predictable attendance is essential.

Performs other job-related duties as assigned.

Knowledge, Skills & Abilities

Experience with standard methods, practices, tools, and equipment for the security team.

Strong observation and surveillance skills, with the ability to detect and respond to security threats effectively.

Knowledge of occupational hazards and safety rules.

Ability to remain calm in an emergency.

Excellent customer service in a client-facing environment.

Excellent ability to communicate clearly and concisely in both written and verbal methods with clients, vendors, and co-workers.

Ability to operate in a rigorous process-driven team environment.

Ability to logically analyze and solve problems.

Ability to multi-task.

Strong organizational skills.

Ability to work with a flexible schedule as required.

Work Hours / Shift :

Sun-Tues 7PM-7AM Wed 7PM-1AM | Nights

Education & Experience

High school diploma or GED required.

Additional education or training in security-related fields is a plus.

2 years of experience in security, to include a minimum of one year in the L1 position within a data center is required.

In-depth knowledge of NTT Data Center security technologies and computer systems, including access control systems, CCTV systems with regular and predictable attendance is essential.

Prior experience in the administration and operation of access control systems, CCTV systems with digital recording, and photo ID systems, and Microsoft Office applications.

Demonstrated integrity, honesty, and reliability in fulfilling security responsibilities.

As a condition of employment, you are required to possess active certifications such as Certified Security Guard (CSG) or Certified Protection Officer (CPO) as mandated by state regulations, to be obtained within six months of commencing employment and maintained throughout your tenure as a mandatory requirement.

Physical Requirements

Primarily walking, standing, and bending with some sitting.

Requires the ability to bend, reach and stand for extended periods.

Able to expertly hear, speak, and utilize a telephone and walkie-talkie.

Ability to communicate effectively with verbal, visual, and listening skills.

Close visual work on a computer terminal.

Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments.

Ability to lift and carry objects weighing up to 50 pounds.

Ability to climb stairs and ladders.

Work Conditions & Other Requirements

Data center environment, including outside perimeter and grounds.

Exposure to all types of weather conditions.

Exposure to unpleasant fumes and odors.

Data center environment with varying temperatures and loud noises.

Potential extensive daily usage of workstation or computer.

Must work on-site, no telecommuting.

Must follow PPE (Personal Protective Equipment) guidelines as determined for the position.

Must wear NTT security uniform and adhere to NTT's Dress Code and Personal Standards

Must be comfortable working in a highly critical, highly confidential, fast-paced environment with shifting priorities.

Must be able to respond to emergencies at the Data Center.

Must be willing to work outside normal business hours, including weekends, late nights, and holidays, and be part of on-call protocol.

Must participate in some capacity in the Bring Your Own Device (BYOD) programuse smart mobile device with cellular connectivity capable of downloading active applications.

A valid driver's license is required as employees will need to support tasks in nearby buildings and utilize company vehicles to complete assignments.

Must be able to pass a background check and drug screening.

CPR / First Aid Certification preferred or can be obtained working for NTT.

Must possess or become forklift certified. NTT will provide initial and ongoing certification training.

This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable.

NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $22.70 - $28.40 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements.

All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance.

Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package.

Workplace type : On-site Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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