Travel Consultant Remote VIP

Amex GBT Job Opportunity

Amex GBT is a company where colleagues find inspiration in travel and can make an impact on the industry. We aim to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Do you have the precision, professionalism, and passion for quality we're looking for? As a VIP Travel Consultant for Amex GBT, you'll manage travel for some of our most exclusive and rewarding VIP clients, including business executives and famous names in the entertainment industry. We offer great shift premiums for those who work alternative shifts and have dual GDS experience. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities.

What You'll Do on a Typical Day :

• Advise and arrange travel for corporate business customers (both individuals and groups) in the US
• Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
• Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
• Use of one of our Global Distribution System's (GDS)
• Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements
• Use positive telephone service techniques and act on special customer requests
• Prevent fraudulent callers from trying to book trips afterhours by following our security protocols
• Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels

What Are We Looking For?

Location : United States

The US national base salary range for this position is from $46,200.00 - $85,800.00. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location. In addition to base salary, this role is eligible for a discretionary annual bonus which rewards participants based on individual and / or company performance.

The #TeamGBT Experience :