Customer Success Manager

A company is looking for a Customer Success Manager to onboard and support customers while driving account growth. Key Responsibilities Own customer onboarding, training, and early success milestones Manage a portfolio of accounts, focusing on satisfaction, retention, and upsell opportunities Translate customer feedback into product and model improvements Required Qualifications 4+ years in Customer Success or Account Management, preferably in B2B SaaS Experience leading customer onboarding and expansion efforts Process-driven with a strong focus on customer satisfaction Ability to thrive in ambiguous environments and build processes from scratch Experience collaborating with product or technical teams