Claims Recovery Specialist - Property

Claims Recovery Specialist - Property

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims Remote work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred locations including remotely, while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance could be expected.

Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. When on-site investigation is necessary, secures additional information / investigation from referring office. Communicates with insureds, witnesses, attorneys, and underwriters to obtain / provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi-line and multi-jurisdictional losses.

Day-to-day responsibilities of this position :

• Interacts effectively with our insureds, brokers, adverse parties / carriers, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company.
• Interacts with national / local regulatory bureaus as needed.
• Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies.
• Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed.
• Networks with other teams, maintaining good communication and information sharing.
• Makes the best use of resources available to ensure comprehensive solutions to collections issues.
• Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action.
• Recommends and / or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals.
• Monitors and controls expenses incurred on claims and salvage cases.

Basic Qualifications :

Preferred Qualifications :

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. The proposed salary range for this position is $53,400.00 - $87,500.00, with short-term incentive bonus eligibility set at 10%.

Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Zurich is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.