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Sr. System Configuration Analyst

Sr. System Configuration Analyst

SelerixRichardson, TX, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Department : Client Services

Reports To : Director, Client Services

Location : Plano, Texas

Benefits :

  • Medical, Dental and Vision insurance
  • 4 weeks paid time off (PTO)
  • 9 paid Holidays
  • 401k (with match)- Basic Life - Long Term Disability (LTD)

Sr. Systems Configuration Analyst Job Summary

Responsible for client software implementation, software set-ups, data reconciliation and imports, as well as site testing. Additionally, responsible for reviewing all benefit plan designs, eligibility rules, and client requirements to ensure a successful case / enrollment site set-up. Follows Selerix processes and adapts when necessary to meet customer demands.

Sr. Systems Configuration Analyst Key Responsibilities

  • Reviews all benefit plan designs, eligibility rules, and client requirements to ensure a successful case site setup and rollout.
  • Consistently maintains security and confidentiality of all client data per Selerix company policy and HIPAA requirements.
  • Accurately and timely develops case builds.
  • Accurately and timely performs EDI Set Up.
  • Produces EDI reports accurately and as directed.
  • Completes technical tasks using appropriate technical knowledge to ensure timely and accurate deliverables
  • Prioritize and manage multiple cases simultaneously so that client satisfaction is maintained.
  • Provides guidance to clients or service partners on integration strategies.
  • Effectively and promptly make last minute changes based on new information or last minute requests.
  • Communicates effectively and collaboratively with Client Success Managers to obtain necessary information for effective case builds.
  • Accurately and timely manages client census.
  • Ensures clients and brokers utilize the system optimally through ongoing training and coaching.
  • Consistently and accurately tests all benefit plan designs, eligibility rules and client requirements to support high levels of customer satisfaction.
  • Participates in staff meetings, conference calls, and other meetings, as needed.
  • Performs other duties as required.
  • Sr. Systems Configuration Analyst Qualifications

  • Bachelor’s degree preferred. Programming language experience preferred.
  • 3-5 years’ experience in health benefits; software, technical programs experience; JavaScript experience a plus.
  • Strong written and verbal communication skills
  • Advanced Microsoft Office (Word, Excel, etc.) skills
  • Proven ability to multitask in a fast-paced environment
  • Collaborative team player with a proactive mindset
  • Excellent organizational and time management skills
  • We are proud to be an equal opportunity employer. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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