Mental Health Crisis Co-Responder - SW

Posting Type : Open Competitive

Work Type : Full Time

Nature of Work : Under the general administrative direction of the Mental Health Coordinator of the Omaha Police Department (OPD), incumbent provides immediate crisis intervention, clinical case management services, and assistance to citizens and / or their families with a goal of promoting overall stability, minimizing interaction with law enforcement, emergency mental health hospitalization, and incarcerations. These citizens and / or their families may have the following problems : homelessness, substance use issues, mental and / or chronic health illnesses, domestic violence, employment issues, poverty, being a victim of crime, and access to other basic necessities.

Incumbent must be willing to work closely with the entire OPD team, engage with external service providers on a regular basis and have the ability and skills necessary to work with the general public in a positive, friendly, and professional manner. Work is performed with considerable independence; however, general supervision is received from an assigned supervisor.

Education and Experience : The knowledge, skills, and abilities may be acquired through, but are not limited to, the following combination of education and / or experience.

• Master's degree in Mental Health Counseling, social work, psychology, or human services required

AND

Three (3) years of related work experience which includes assessing the physical, mental, social and economic needs of a diverse population, including field work experience with individuals who experience substance use or mental illness.

License as a Mental Health Practitioner preferred (provisional license accepted).

Special Qualifications : Other information :

Must possess a valid motor vehicle operator's license from the time of appointment.

Must be available to work flexible hours which may include weekends and evenings and may be subject to call-in during emergency situations requiring co-responder assistance.

Pay Range : $57,366.40 with step increases to $75,254.40 Annually

Benefits : Forty-hour work week. Paid leave per year : twelve days vacation; five days management; fifteen days sick; and fourteen holidays. Employee's group health insurance, including major medical, vision, and dental, for individual or family. Defined benefit pension plan, plus Social Security, and more. See hr.cityofomaha.org for detailed information.

Who Can Apply : Any person who meets the qualifications and other requirements described in this posting.

How to Apply : Completed City of Omaha employment applications must be submitted using the online application from the City website. It is the sole responsibility of the applicant to check and ensure that any and all required application materials and supplemental forms are received by the City of Omaha Human Resources Department by the stated deadline. You may confirm receipt of any materials and forms by contacting the Human Resources Department. If the materials are not received in the Human Resources Department by the stated deadline, they will not be considered. There will be no exceptions to this rule.

Examination Information : The examination will consist of a training and experience form designed to assess job-related knowledge, skills, and abilities of the position. The training and experience form will be given to candidates once their application has been received, reviewed by a recruiter, and accepted to test for the position. The form must be completed and returned to the Human Resources Department by December 22, 2025 (passing score 60%). Final eligibility list will be the training and experience form weighted 100%.

Veteran Points : To claim five (5) points for veteran's preference, you must submit proof of service (such as a DD-214) that includes the date of induction, date of honorable separation, and Social Security number. (You must have completed more than 180 consecutive days of active duty.) To receive an additional five (5) points credit for disability, you must submit proof of eligibility from the United States Department of Veterans Affairs dated within the last 12 months. This information must be submitted to the Human Resources Department by December 22, 2025.

Required Knowledge, Skills, and Abilities :

Essential Functions : Any one position may not perform all of the duties listed, nor do the listed examples include all of the duties that may be performed in positions allocated to this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Conditions of Employment : Candidates must provide proof of U.S. citizenship or proof of permanent residence or authorization to work. The City of Omaha reserves the right to conduct criminal history, driving record, reference and credit checks and a background investigation on applicants for employment. Successfully passing a criminal background review, reference check, and if applicable, a credit check, is required as a condition of employment. If applicable, the City will require that you successfully pass a review of the driver's license, driving abstract, a pre-employment drug test, a hearing test and a back screening examination as a condition of employment. Failure to provide the information requested in the application process in a truthful, accurate and complete manner may result in disqualification, revocation of conditional employment or termination.

Reasonable Accommodation : The City of Omaha does not discriminate on the basis of disability. If you need a disability-related accommodation during the job application or selection process, advise the Human Resources Department at least 48 hours prior to the need by emailing employment@cityofomaha.org.

For a complete description of this job classification, visit hr.cityofomaha.org

Contact Points :

City of Omaha Human Resources Department

1819 Farnam St, Suite 506

Omaha, NE 68183

Phone : (402) 444-5300

Fax : (402) 444-5314

Website : hr.cityofomaha.org

Email : employment@cityofomaha.org