Kinaxis Solution Architect

The Solution Architect as a seasoned proficient professional will be an influential and senior level member of our Consulting Team, who will understand our customers' most pressing business performance challenges and will be committed to helping our customers solve complex issues in their supply chain management practice. The staff member will be responsible for working with new and existing customers, provide expert guidance in integrating our product offerings so that our customers can start to experience the immediate value of Kinaxis solutions.

Responsibilities

• Articulate the value of the solution throughout the customer journey and serve as a product and supply chain subject matter expert.
• Lead workshops with customers to understand and document supply chain software requirements, as well as define objectives and targets for software implementations with multiple levels of complexity.
• Define the overall systems architecture and data flow for customers' business needs, including both standard and unique software functionalities to be used as well as any software extensions needed.
• Identify risks and develop mitigation plans for deployments.
• Coach and delegate configuration tasks to project team members.
• Resolve complex data and analytics configurations to ensure the solution is producing the expected results.
• Oversee the successful validation and testing of the solution as well as data management and data integration related activities.
• Provide functional leadership and recommendations during critical deployment escalations or to resolve complex supply chain challenges. Mentor and support all levels of solution consultants throughout the implementation lifecycle.
• Influence internal functions to shape the product roadmap and work on solutions that meet customer needs or new industries.
• Participate in services sales opportunities to highlight the value of RapidResponse

implementation and methodology. Present complex information concisely to business

stakeholders up to executive level roles.

What we are looking for

"All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran."