Quality Assurance Coordinator

Quality Assurance Coordinator

We are seeking a detail-oriented and proactive Quality Assurance Coordinator to join our team. The ideal candidate will be responsible for completing post-closing system audits including file maintenance, post-closing documentation, and other reports needed to ensure the business banking loan portfolio is serviced per policies and procedures. This position compiles audit results into a documentation exception report to be updated, reviews director reports, maintains daily reports to ensure loan transactions are properly posted, and reviews loan re-price advice for accuracy. This position also completes verification of scanned files. Additional responsibilities include, but are not limited to : monitoring personal credit report orders to ensure permissible use, maintaining the Attorney / Appraiser database to ensure proper licenses and insurances, creating reports for the Lending Department, financial letter requests, completing residential property inspections, maintaining full understanding of policies, procedures, and guidelines associated with business banking, loss mitigation support to Quality Control Supervisor, filing, typing and other routine clerical functions as required and assigned, back up to QC for residential loan files and other duties, as needed.

Requirements

Education and Certification Qualifications

• Associate's degree in a business-related discipline or equivalent.
• Valid driver's license required.

Experience and Qualifications

Physical Requirements

Equal Employment Opportunity Policy Statement