Outbound Quality Control Inspector

Arhaus was founded in 1986 on a simple idea : Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.

Title : Inbound Quality Control Inspector

Location : Hutchins, Texas

Reports To : Quality Control Manager

Direct Reports : N / A

Description :

The Inbound Quality Control (QC) Inspector safeguards product quality and customer satisfaction by performing detailed inspections of incoming products in alignment with corporate specifications. This includes assessing assembly integrity, packaging compliance, and overall product condition. Inspectors gather inspection data, capture photographs, document results, and communicate findings to the appropriate stakeholders. While QC provides detailed inspection findings and recommendations, final product disposition decisions (e.g., acceptance, rejection, or rework approval) are made by the Quality Assurance (QA) team in accordance with corporate quality standards.

Essential Duties & Responsibilities

• Conduct thorough inspections of various styles of furniture and accessories to verify compliance with corporate specifications, aesthetic standards, and functional requirements.
• Reject or hold items that fail to meet specifications and cannot be brought into compliance through approved repair or touch-up methods.
• Document recurring quality issues by supplier, product category, or SKU, utilizing standardized incident reporting forms.
• Accurately capture inspection data, photographs, and detailed notes to ensure traceability and effective root cause analysis.
• Provide inspection results and recommendations to QA, recognizing that final product disposition and approval decisions fall within QA's authority.
• Prepare inspected items for safe movement and storage, ensuring packaging integrity to prevent damage during internal handling and downstream processes.
• Adhere to established QC procedures, safety standards, and Supply Chain attendance / timekeeping policies.
• Execute inspection workflows under the direction of Inspector Leads or Supervisors to meet daily operational timelines and throughput goals.
• Ability to stand for extended periods during inspection activities.
• Perform repetitive motions as part of the inspection process.
• Safely move, lift, or maneuver furniture and accessories - often exceeding 175 lbs. - using approved team lift techniques, dollies, pallet jacks, or other mechanical aids.
• Maintain consistent and punctual attendance

Competencies

Key Performance Indicators (KPIs)

Failed inspection reports : distribute within 24 hours.

Requirements

Education : High School Diploma or GED required.

Experience : 1 - 2 years of quality control, inspection, or warehouse operations preferred.

Technical Skills : Basic proficiency in Excel, Outlook, and digital photo documentation tools. Familiarity with warehousing and distribution practices, including order picking, packing, and shipping procedures.

Flexibility : Willingness to adjust schedule / hours to support departmental needs.

Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics. Arhaus encourages applicants of all ages.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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