EPIC HB / HB CLAIMS SOLUTIONS ANALYST III- MAINTENANCE

Job Type

Full-time

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Epic HB / HB Claims Solutions Analyst III - Maintenance supports the mission of OCHIN though complex configurations to support the Epic applications within the Epic electronic health record (EHR) software for our Acute Care member clinics. This role consults with members and internal staff on our member care teams and install teams to provide solutions that offer accurate, secure, and efficient workflows, with a focus on quality financial outcomes for our member organizations.

Essential Duties

• Perform complex build and configuration in Epic HB, HB Claims and related products.
• Operate in OCHIN's Member Care Team framework as a key contributor to the overall goals of the team support model.
• Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
• Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
• Serve as a subject matter expert (SME) on applications across the organization.
• Lead and mentor other analysts on complex interdepartmental project work.
• Document build specifications, team processes and complex clinic workflows.
• QA complex builds, Quarterly Update (SU) modifications, and other work orders.
• Collaborate with members from other OCHIN teams to address integration issues.
• Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
• Lead trainings and workgroups for members.
• Develop and share workflow best practices.
• Travel to support off-site software installations as needed.
• Provide support to inpatient clinic staff with the potential need for after-hours.
• Assist Project Managers in identifying system capabilities.
• Build, design, test, and document functionality of new system features.
• Provide process improvements within your application or team.
• Lead and manage multiple competing projects simultaneously, defining, delegating and managing build deliverables for themselves and other revenue cycle analysts as needed.
• Perform complex build and configuration in Epic, external financial clearinghouses, and related products.
• Serve as Subject Matter Expert for project scoping, technical design, and process improvement.
• Consult with installing member billing offices, identifying existing billing workflows, reviewing claim examples and provided regulatory requirements, and suggesting build solutions to mitigate potential process gaps.
• Translate and design customized Epic financial build logic when standard options are not available.
• Provide weekly financial updates and project status reports throughout the life of each project.
• Act as project and technical consultant.
• Ability to work and communicate effectively across role types at customer organizations, including ability to lead strategic discussions with executive points of contact.
• Attend go-lives, leading ad hoc decision-making conversations from the command or billing centers as appropriate.
• Other duties as assigned.

Requirements

Base Pay Overview

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. For this role, the typical offer range falls between the minimum and midpoint of the pay range. Pay information by position level is listed below. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data.

Full pay range for Solutions Analyst $85,697- $171,395

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are :

We offer a comprehensive range of benefits. See our website for details : https : / / ochin.org / employment-openings

Equal Opportunity Statement

OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an equal opportunity and affirmative action employer, OCHIN does not discriminate on the basis of race, ethnicity, sex, gender identity or expression, sexual orientation, religion, marital or civil union status, parental status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

#LI-Remote

Salary Description

Level III $111,407 - $132,831