Service Advisor

Description

The Service Advisor is a frontline customer engagement and consultative sales role responsible for educating customers on natural‑based plant health, lawn, tree, and pest care solutions. The position blends customer service, problem solving, and sales, with a strong emphasis on empathy, active listening, and delivering a consistent experience across all interactions.

Team members support inbound customer inquiries, manage web leads and SELL! No prior industry experience is required. Training is fully provided through hands-on, in-person instruction until the advisor is confident and independently productive.

Customer Interaction & Advisory

Conduct customer needs assessments around lawn, tree, and pest concerns

Provide clear explanations of natural-based treatment options

Ensure a consistent customer experience regardless of who takes the call

Consultative Sales

Recommend service packages aligned to customer needs

Close sales in real time or through follow-up conversations

Manage upfront and residual commission workflows

Document customer interactions accurately in the CRM

Team Collaboration

Engage in a proactive, supportive team environment

Communicate effectively via phone, email, and text

Participate in ongoing coaching and development sessions

Skills & Qualifications

Experience Requirements:

- Customer-facing background preferred (phone or in-person)

- Basic proficiency with standard office tools (Google Workspace, Microsoft Office)

- GED or HS Diploma

Nice Haves:

- Bilingual (English/Spanish)

- Interest in environmental or plant-health-related topics

Essential Skills:

Excellent active listening and communication

Empathy and strong customer service instincts

Critical thinking and problem-solving capabilities

Motivation, discipline, and team orientation

Ability to operate in a structured, high-volume environment

Job Type & Location

This is a Contract to Hire position based out of Barrington, IL.

Pay and Benefits

The pay range for this position is $18.00 - $18.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Barrington,IL.

Application Deadline

This position is anticipated to close on Mar 6, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.