Sheriff's Dispatcher I

Sheriff's Dispatcher I

The Contra Costa County Office of the Sheriff is the largest law enforcement agency in Contra Costa with over 1,100 sworn and professional employees dedicated to providing the highest level of law enforcement and customer services. The Office of the Sheriff offers a full range of services to over 1,000,000 residents in the 715-square mile county. The duties and mission of the Sheriff's Office are unlike most police agencies. Responsibilities include unincorporated area policing, contract cities (Danville, Lafayette, and Orinda) and special districts, air support (helicopters), marine patrol, dispatch, investigations, coroners, county detention facilities, custody alternative, court security, forensic services, police academy, and Office of Emergency Services.

The Office of the Sheriff is recruiting individuals to fill positions in the Sheriff's Dispatcher I classification. The Office of the Sheriff is seeking dedicated and service-oriented individuals to join our team as Sheriff's Dispatchers I. This critical role is based at the state-of-the-art dispatch center in Martinez, California, which operates around the clock to support the safety of the community. Sheriff's Dispatchers are the vital first point of contact for individuals in need of emergency assistance. In this position, you will receive and prioritize both emergency and non-emergency calls, determine the appropriate response, and dispatch units in accordance with established Sheriff's Office policies and procedures. You will also enter and retrieve information from computer data systems and maintain continuous radio communication with 1520 patrol units in the field. In addition to supporting law enforcement, you will provide dispatch services to fire departments, ambulance units, and the County Office of Emergency Services. The role requires the ability to remain calm and professional in high-pressure situations, accurately summarize and relay information, and provide clear instructions to field personnel to ensure efficient and effective responses.

The employment list established as a result of this examination will remain in effect for up to six (6) months.

We are looking for someone who is :

• Decisive is able to act promptly, logically, and with clear judgement when faced with challenging situations.
• Communicative is able to clearly and effectively share information with the public and emergency responders.
• Detail-Oriented Is able to read, comprehend and retain important information for dispatching needs.
• Calm is able to maintain composure and professionalism even during high-stress emergencies.
• Adaptable is able to adjust quickly to changing situations and shifting priorities.
• Multi-Tasking is able to balance data entry and communication seamlessly, managing several tasks at once.
• Self-Motivated is driven to provide exceptional and proactive support to the community.
• Ethical is able to demonstrate integrity and upholding standards in all aspects of the role.

What you will typically be responsible for :

A few reasons why you might love a career as a Sheriff's Dispatcher :

A few challenges you may face as a Sheriff's Dispatcher :

Competencies Required :

Minimum Qualifications :

License Required : Possession of a valid California Motor Vehicle Operator's License. Out of State valid Motor Vehicle Operator's license will be accepted during the application process. Education : Possession of a high school diploma, G.E.D equivalency or high school proficiency certificate. Typing Proficiency : Ability to accurately type at a speed not less than 40 words per minute. Other Requirements : Must pass a thorough background investigation, medical screening, and psychological evaluation prior to employment.

Selection Process :

Conviction History :

After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

Disaster Service Worker :

All Contra Costa