Concierge - Dynamic Individual

Job Description

Job Description

Description : Concierge

Organizes, coordinates, and implements various resident services and programs and acts as an information source for and helps residents related to local market resources.

• Stand and greet prospects and residents as they enter the office / leasing area and ensure the comforts of prospects and visitors while they wait to speak with a team member.
• Answers phone calls, routes all calls to the appropriate team member for assistance and assists with completed service request call backs as necessary.
• Ensure resident amenities are in tour condition prior to leasing office opening each morning.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Assist and ensure all food deliveries are handled efficiently, so residents receive deliveries in a timely and efficient manner.
• Maintains tracking logs for dolly / bell carts, Amazon lockers rentals, dry cleaning services, and / or other services provided by the community.
• Assists the community team with scheduling, planning, and organizing resident activities and programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains relationships and contacts with concierge vendors.
• Ability to walk and / or stand at one time for up to 5 hours in an 8 -10 hours in a workday is required.

Requirements :

Skills & Qualifications

Experience & Education