Client Care Coordinator

Client Care Coordinator

Do you want to make an impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? Join the Paul Davis Team!

The Client Care Coordinator will work as a Liaison for the client to identify project requirements and specifications. The Client Care Coordinator will administer and organize mitigation and reconstruction jobs. The Coordinator will provide support to the Squad, ensure KPI compliance, assist with scheduling and dispatching.

Basic Requirements

• High School Diploma or equivalent
• Bachelor's degree is preferred
• Excellent administrative and process skills
• Customer Service Experience
• Three plus years of experience in an Administrative Position
• Experience with Microsoft Office Suite 365
• Ability to learn and operate our primary operating systems : RMS, Xactimate, TSheets, PDConnect, SharePoint, and OneDrive
• Ability to work independently
• Key Skills : Highly Organized, Ability to prioritize tasks, High level Communicator

Overall Duties Include :

Customer & Communication :

Team & Operations Support :

Job & Documentation Management :

Accounting & Compliance :

Performance Metrics :

High Level Job Duties Include : Team & Leadership :

Business & Operations Support :

Continuous Improvement & Engagement :

Hours : Full time Monday through Friday 8am 5pm and based at Paul Davis office. This may occasionally require after hours availability, including weekends, and / or holidays.

Reward : Compensation is evaluated on a yearly basis effective from the start date of employment of each calendar year. An annual reward planner (ARP) is completed at that time. Promotions and advancement within the position bring progressively greater challenge, learning, responsibility, and compensation.

Please apply if you think you have what it takes to serve others and deliver a world-class service when others need it the most. We are looking forward to discussing this opportunity with you. We support and hire Veterans and we are an Equal Opportunity Employer!