Service Manager - Castle Rock Area

Full-time

Description

SERVICE MANAGER

Seize Your Career Opportunity at Kairoi Residential

At Kairoi we create exceptional living experiences at high-performing multifamily communities that deliver long-term value to investors associates and the residents who live there. Our larger organizational mission is to provide opportunities with everything we do. The word Kairoi (pronounced Ki-roy) represents moments in time where opportunities are seized. Our team empowers rewards and inspires the talented people who make these opportunities happen.

What a Typical Day Could Look Like

Life as a Service Manager means that every day is a dynamic blend of servant leadership problem solving and resident and vendor relations! Your expertise as the Service Manager will guide the communitys service team through daily maintenance tasks community inspections and upkeep and more.

• You are the Service Leader!
• You are responsible for the training and supervision of the community service team.
• Attend required training safety programs and staff meetings
• Oversee the work of contracted vendors and contractors as required.
• You will help ensure that safe work practices and Kairoi best practices are being followed by all service associates.
• You will lead by example in making sure the service team completes all service requests in a prompt courteous and efficient manner.
• Responsible for adhering to all Kairoi SOPs O&M plans as well as all protocols set forth by Kairoi
• You will work closely with and have excellent communication with the Community Director for all team updates schedule changes vendor and inventory invoicing etc.
• Work closely with your Regional Facilities Coordinator to ensure proper collaboration with all monthly and quarterly task such as preventive maintenance winterization and training agendas
• You are the Community Expert!
• You will monitor the maintenance and upkeep of all mechanical equipment in the community including but not limited to water heaters HVAC units and pool equipment.
• You will perform regular inspections of all apartment homes building(s) community amenities common areas and community grounds to ensure that any outstanding issues such as repairs landscaping painting light-fixture maintenance etc. are quickly resolved and held to the highest standards.
• You will ensure that all chemicals and their antidotes are stored and labeled properly and that an accurate inventory of all maintenance and cleaning supplies is well-maintained.
• In times of crisis you will lead by example and respond to any on-call emergency or pertinent resident service requests in a prompt and professional manner.

The Kairoi Package - All for YOUR Benefit!

Requirements

Key Skills and Abilities Needed to Succeed in This Role

Opportunities at Kairoi are Equally Seized

Kairoi is an equal opportunity employer and we strongly encourage applications from everyone regardless of race religion color national origin gender sexual orientation age marital status or disability status. We provide an accessible candidate experience but please let us know if you need any additional accommodations or adjustments throughout the interview process.

This role directly interacts with future and existing residents in our communities. Please note that employment with Kairoi is contingent upon successful completion of a background check and drug screening as well as your possession of a valid drivers license with no major infractions in the last 12 months. The multifamily industry is ever-changing and there could be other duties required as needed and assigned.

Salary Description

$32-$33 / Hourly

Required Experience :

Manager

Key Skills

Sales Experience,Direct Sales,retail Experience,Hospitality Experience,Management Experience,Process Improvement,Outside Sales,Team Management,Kaizen,Leadership Experience,Public Speaking,Supervising Experience

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 32 - 33