Job Description
Job Description
- ???? Receptionist
- ???? Schedule : 3 Days / Week | 13-Hour Shifts
✨ About the Role
As a Receptionist ( Patient Experience Coordinator) , you’ll be the first point of contact for our patients — the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters.
No healthcare experience? No problem. If you’ve worked in hospitality, retail, or any fast-paced service role, you already have the foundation — we’ll teach you the rest.
???? What You’ll DoGreet every patient with warmth and professionalismManage check-in / check-out, verify info, and assist with formsAnswer phones and emails with clarity, kindness, and accuracySchedule and confirm appointmentsKeep front desk area clean, calm, and welcomingUse digital tools and office systems efficientlySupport teammates and adapt as needs shift???? What You BringA people-first attitude with great communication skillsAbility to multitask and stay calm under pressureComfort using email, calendars, and scheduling systemsA willingness to learn healthcare protocols and privacy practices1+ year of customer-facing experience (retail, hospitality, etc.)High School Diploma or GED???? Why You’ll Love Working HerePurpose-Driven Work : Help people on their mental health journeyTime Off That Matters : 10 PTO days (15 after year 1) + 10 paid holidaysGreat Benefits : 90% covered health, dental & vision insuranceFuture-Focused : 401k + internal growth opportunitiesReferral Bonuses : Get rewarded for bringing great people into the team???? About SerenityAt Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven’t found success with traditional treatments. Our mission is to help people take back their lives — and we’re looking for team members who care deeply about making that happen.
