Manager, Small Business Sales

Job Description

Sales at GoTo

At GoTo, our sales team introduces people at all levels to technologies that will make their lives easier. We're constantly innovating and refining our sales and marketing strategies to remain competitive. As a team member, you'll have access to ongoing professional development opportunities and the chance to take your skills to the next level. Join us and help change the way people think about technology.

Your Day to Day

As a Manager, Small Business Sales you would be working on :

Teaming up with Sales Leaders in developing and implementing sales strategy for the region. Strategies include maximizing renewal performance, account upsell development, and ongoing account management.

Working cross functionally with marketing, customer care, sales operations, and finance to establish plans to accelerate revenue growth within the region.

Resolving escalated client feedback and issues, which will involve speaking with the client directly in certain instances.

Setting performance expectations and coach team members on how to achieve metric based goals.

Monitoring and continuously improve metrics for sales attainment, closing ratios, lead conversion rates, appointment setting, and sales cycle optimization.

Preparing weekly, monthly, and quarterly forecasting and KPI reporting.

Coaching Sales reps, understand individual strengths and weaknesses, and work with reps sales acumen.

What We're Looking For

As a Manager, Small Business Sales your background will look like :

Enthusiasm : Motivate and engage inside sales reps to achieve revenue targets.

Leadership : Grow and develop a team of inside sales reps, guiding the team on best practices for pipeline management, demand generation, rapid qualification, deal negotiation, and closing. Must have 2+ years of leadership experience with Account Executives , SaaS experience preferred.

Metrics-driven : Measure and analyze key performance indicators to drive improved performance and accountability.

Focused & Results Oriented : Implement selling strategies to drive consistency and velocity throughout the sales process.

Process Oriented : Help sales team in understanding how to maximize their production by using the defined processes, sales tools, and applications available.

What We Offer

At GoTo, we believe in supporting our employees with a comprehensive range of benefits designed to fit your life-at work and beyond. Here are just some of the benefits and perks you can expect when you join our team :

Comprehensive health benefits, life and disability insurance, and fertility and family-forming support programs

Generous paid time off, paid holidays, volunteer time off, and quarterly self-care days and no meeting days

Tuition and reading reimbursement programs to support your continuous learning and professional growth

Thrive Global Wellness Program, confidential Employee Assistance Program (EAP), as well as One to One Wellness Coaching

Employee programs-including Employee Resource Groups (ERGs), GoTo Gives, and our charitable matching program-to amplify your connection and impact.

At GoTo, you'll find the flexibility, resources, and support you need to thrive-at work, at home, and everywhere in between. You'll work towards a shared goal with an open-minded, cohesive team that's greater than the sum of its parts. We're committed to creating an inclusive space for everyone, because we know unique perspectives make us a stronger company and community. Join us and be part of a company that invests in your future, where together we'll Be Real, Think Big, Move Fast, Keep Growing, and stay Customer Obsessed. Learn more. ()

Benefits : Comprehensive health insurance (medical, dental, vision), 401(k) plan with discretionary company match, paid time off, employee discount programs, Short Term and Long Term Disability, Basic Life Insurance, and fertility benefits.

Annual OTE [Base + Commissions Target] Range : $146,200.00 - $197,800.00

The above shows our ranges from minimum to maximum. Your compensation will be determined based on your location, experience, and the pay of employees in similar positions. You will also be eligible for a variable pay component and benefits.

At GoTo, we're bold enough to imagine a world of work without limits-where curiosity and AI-driven innovation fuel our constant growth. As the leader in cloud communications and IT, we solve real-world challenges through practical, cutting-edge solutions and an unwavering customer-first mindset. Our culture is rooted in inclusion, ownership, and transparency, fueling an environment where every voice contributes to both personal and collective achievement. Here, collaboration sparks bold ideas, and authenticity is celebrated-empowering you to adapt, evolve, and make a real impact. Join GoTo, and help shape the future of work while accelerating your own growth alongside exceptional people who are redefining what's possible.

GoTo, Inc. is committed to providing equal opportunity in employment to all employees and applicants for employment. No employee or applicant shall be discriminated against in the terms and conditions of employment on the basis of race, color, religious creed, gender, sex, pregnancy, religion, marital or domestic partner status, age, national origin, ancestry, physical or mental disability (including AIDS / HIV), medical condition, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, application for or denial of family and medical care leave and / or pregnancy disability leave, or any other basis protected by federal, state or local law or ordinance or regulation. GoTo, Inc. also prohibits discrimination based on the perception that anyone has one of these characteristics or is associated with a person who has or who is perceived as having any of those characteristics.