Customer Service Billing SpecialistAxios Professional Recruitment • Grand Rapids, MI, US

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Customer Service Billing Specialist

Axios Professional Recruitment • Grand Rapids, MI, US

30+ days ago

Job type

Full-time

Job description

Job Description

Job Description

Axios Professional Recruitment is currently seeking an experienced Customer Service Billing Specialist. The Customer Service Billing Specialist will be responsible for providing excellent customer service and support relating to billing inquiries and account management. This position is Mon – Friday with the potential of working from home on Friday after completion of training.

Experience with Google Suite (Documents, Forms, Sheets, etc) is required. Experience with Zoho-CRM, Xifin-Billing, and pathagility would be a plus!

Billing Specialist Benefits / Compensation :

$21 - 24 / hour
Schedule : Mon-Friday
Medical, Dental, Vision
Vacation and Sick Time

Billing Specialist Responsibilities :

Exceptional verbal communication skills with the demonstrated ability to convey empathy and compassion remotely.

Precise attention to detail and proven track record of accurately capturing and recording complex data.

Experience successfully collaborating with others as part of a high-performing team.

Proven ability to efficiently handle multiple tasks and assignments simultaneously.

Familiarity with HIPAA regulations and standards regarding protected health information, with a strong commitment to confidentiality and privacy.

Billing Specialist Qualifications :

High school diploma or equivalent required.

Minimum of two (2) years’ experience in medical coding and billing.

Thorough understanding of medical terminology is essential.

Expert knowledge of insurance plans, carriers, and billing systems required.

Ability to interpret explanation of benefits and apply them appropriately to our services.

Familiarity with Customer Relationship Management Systems and Laboratory Information Systems preferred.

Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, Outlook) and Google Workspace (Documents, Sheets, Slides, Forms) required

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Billing Specialist • Grand Rapids, MI, US

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