Traffic Coordinator

Traffic Coordinator

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation (NYSE : DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

We are looking for a traffic coordinator who will be responsible for organizing the loading and unloading of parts, recording line jobs, and ensure effective communication across all functions to ensure completion of jobs in the prescribed time and to specified quality standards.

What you will be responsible for in this role :

• Coordinates with third party vendors / carriers the shipment of finished refrigerated cases and service parts to customer sites.
• Handles all shipping claims and paperwork to ensure all shipments are delivered to their destination within set parameters.
• Enters all shipment / freight information in the computer for tracking purposes.
• Completes required international paperwork for shipment.
• Acts as the customer service liaison between our internal Sales and Service Department, the Freight Carrier, and the customer.
• Possesses the ability to understand freight contracts.
• Audits freight invoices for accuracy.
• Ensures all customer billing is keyed and invoiced in the system.
• Works with the inside sales team when customer issues and / or returned product is sent back due to damages, etc.
• All other duties as assigned.

What are the basic qualifications?

To be a great fit for the role :

How We Define Our Values and Why You Should Join Our Team :

The backbone behind our collection of outstanding businesses is a team of dedicated employees who protect and enhance our valued reputation for quality and delivering what we promise. It's our values that define Dover to all of our key audiences : our shareholders, customers, prospective employees and especially to ourselves.

These values must be expressed in our work and embody our actions, as they form the basis by which we do our jobs, make decisions and measure our performance. It's our unwavering commitment to maintaining our values that defines who we are as a Company.

Collaborative Entrepreneurial Spirit

Winning Through Customers

Respects and Values People

Expectations for Results

High Ethical Standards, Openness, and Trust

What's in it for you?

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.