Patient Admin Specialist

Job Description

Job Description

Are you a detail-oriented professional with excellent communication and multitasking skills? We are seeking a Patient Administrative Specialist to join a dynamic outpatient clinical setting. As a Patient Administrative Specialist , you will be at the forefront of patient interaction, ensuring a smooth and professional experience. The Patient Administrative Specialist plays a vital role in the daily administrative operations of the clinic, handling patient coordination, front desk responsibilities, and surgery scheduling.

Schedule : Monday–Friday, 8 : 30 AM – 5 : 00 PM | 6-Month Onsite Contract

Responsibilities :

• Perform front desk check-in and check-out functions for patients.
• Greet and welcome patients while addressing initial inquiries regarding appointments, payments, and schedules.
• Answer and route calls on a multi-line phone system; take messages for clinic staff and physicians.
• Ensure all insurance verifications and authorizations are completed prior to appointments.
• Coordinate with providers regarding schedule preferences and urgent patient needs.
• Support physician-patient communications using internal documents and tools.
• Maintain databases, process internal forms, and handle various clerical tasks.
• Use electronic medical record systems and phone systems to perform job duties efficiently.
• Deliver excellent service that meets or exceeds organizational standards.
• Manage non-clinical customer relationship messages (CRMs) and escalate as needed.
• Handle incoming / outgoing faxes, clinic mail, and organize clinic-specific documents.

Job Requirements :