Award Booking Concierge

A company is looking for an Award Booking Concierge (Contract, Commission).

Key Responsibilities

Assist customers in understanding options for using and earning miles and points

Craft creative itineraries based on customer points and priorities

Communicate effectively with customers and liaise with airlines and loyalty programs

Required Qualifications

Extensive experience booking award flights

Passion for creating exceptional customer experiences

Strong understanding of major alliances and partnerships in travel

Familiarity with award-space search tools across multiple loyalty programs

Strong interest in the loyalty industry and travel-related knowledge