Patient Care Coordinator

Job Description

Job Description

Salary : $19.00 - $24.00

Who are we :

Porch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.

Job Details :

We are currently seeking a bilingual Patient Care Coordinator (PCC)

to join our Colorado Springs, CO team! In this role, you will be the first point of contact for many of our patients, providing empathetic, nonjudgmental support in a clinic setting. You will schedule appointments, answer patient questions, gather essential intake information, and work closely with our clinical teams to ensure a smooth transition into care. The ideal candidate is patient-focused, detail-oriented, and confident in communicating with diverse populations, including those impacted by addiction, housing insecurity, and other systemic barriers to care.

Responsibilities and Duties

• This is the entry level position where the focus of training is on developing and Demonstrating competencies of supporting professional staff by
• Scheduling patients
• Collecting vitals and other information
• Answering phones
• Directing patients
• Admitting and registering patients
• Data and record keeping (computer)
• Building maintenance and cleaning
• Communication with medical staff
• patient centered care and customer service
• Additionally staff will need to demonstrate a high-level, broad understanding of MAT, Harm Reduction, Low Barrier / High Access, HIPAA, OSHA and safety practices, verbal de-escalation and crisis intervention.

Qualifications and Skills

Job Type : Part-time

Pay : $19.00 - $24.00, per hour depending on experience

Schedule :

Education :

Experience :

Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.