Front Office Medical Assistant

Job Description

Job Description

Description : Description

The Medical Assistant (MA) at Tatum Psychology Employment Group will provide front office support for the psychiatric department, including front desk operations, phone support, and clerical tasks. The Medical Assistant will assist with patient care by taking vitals, documenting patient status, and helping to ensure a safe, supportive environment. The MA will also play a key role in supporting the clinical team throughout the treatment process, helping maintain smooth patient flow and coordination of care. Additionally, the MA will assist with setting up and coordinating telepsychiatry appointments and will provide supportive presence and observation during child and adolescent psychiatric visits as directed by clinical staff.

Schedule : Monday - Friday 8 : 30am - 5 : 00pm

1. Patient Engagement & Support

• Create a welcoming environment by building rapport and helping patients feel at ease.
• Provide a supportive and observant presence during child and adolescent psychiatric visits, ensuring a safe environment.
• Provide basic patient-support tasks such as routine monitoring and assisting with patient flow.

2. Clinical Assistance

3. Administrative & Operational Support

ADDITIONAL FUNCTIONS :

The description of job functions reflects general details as necessary to describe the principal duties, the level of knowledge and skill typically required, and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the workload. Employees who hold this position may be asked to perform other duties as assigned.

Requirements :

MINIMUM QUALIFICATIONS :

PREFERRED QUALIFICATIONS :

1. Previous experience working in a mental health or substance use treatment facility.

2. Proficient in English Language

3. Proficient communicator

WORKING CONDITIONS :

1. Work settings vary from offices, program sites, and stakeholder locations

2. Travel modes can include the use of company or personal transportation