Customer Service Associate (PT)

About CLOUD10 Smartwash :

CLOUD10 Smartwash is a leading-edge car wash experience that combines modern car wash technology with exceptional customer service. We offer a wide range of wash packages and detailing services to keep vehicles sparkling clean. We pride ourselves on being CLEANER, GREENER, SAFER, FASTER, and BETTER than our competitors.

Position Summary :

We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Service Associates. In this role, you will be the face of CLOUD10 Smartwash, providing exceptional service to our valued customers. Please note, this is predominantly an outdoor job role.

Key Responsibilities :

• Greet and assist customers : Welcome customers with a friendly smile and provide guidance on our services and packages.
• Process transactions : Accurately process customer payments, including cash, credit cards, and memberships.
• Maintain a clean and organized workspace : Ensure the customer service area is tidy and well-stocked.
• Promote membership programs : Educate customers on the benefits of our membership plans and encourage enrollment.
• Resolve customer inquiries : Address customer concerns and questions promptly and professionally.
• Maintain a positive and welcoming atmosphere : Create a positive and enjoyable experience for all customers.
• Assist with other duties as assigned : Participate in other tasks as needed to support the overall operations of the car wash.

Qualifications :

Benefits :