Operations Manager - (Overnight Relief)

Front Office Manager

This position shall strive to provide exceptional service to both internal and external guests at all times. They will be responsible for oversight of the Front Office and Housekeeping divisions. This position will report directly to the Director of Operations. This position will be expected to work two overnight relief shifts in the front office.

Essential Functions :

• Instills a calm, organized approach when interacting in stressful situations
• Approach internal and external guest opportunities with a sense of heartfelt care and urgency; provide prompt follow-up to ensure 100% guest satisfaction
• Ensure that sufficient staffing is present to meet the daily business demands
• Maintain confidentiality of guest information and follow proper protocol to secure and protect pertinent data
• Foster and maintain strong, positive relationships with team members across all departments through communication and regular face-to-face interaction

Salary range for this position is $70,000 to $75,000 depending on experience.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications :

Primary Location : US-NY-New York City

Organization : Andaz 5th Avenue

Pay Basis : Yearly

Job Level : Full-time

Job : Front Office