Transportation Services Representative 1 (Bilingual Spanish)

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Initial Posting Date

10 / 10 / 2025

Application Deadline

10 / 27 / 2025

Agency

Department of Transportation

Salary Range

$3,856 - $5,325

Position Type

Employee

Position Title

Transportation Services Representative 1 (Bilingual Spanish)

Overview

Transportation Services Representative 1 (Bilingual Spanish) – Hillsboro. This position is open for recruitment and fully funded following the 2025 Special Legislative Session.

The Role : Bring your customer service skills to the Hillsboro DMV as a bilingual transportation services representative. In this role, you will assist the public with obtaining a driver license, registering vehicles and issuing permits and license plates. In addition, you will administer knowledge, skill and vision tests to potential drivers, ensure correct fees are collected, provide information about regulations and policies and administer behind-the-wheel drive tests. We provide the training you need to make decisions using vehicle laws, agency policies and regulations.

This position requires the ability to speak and read Spanish fluently. Indicate your Spanish speaking and reading skills in the application questionnaire.

We provide a safe and reliable multimodal transportation system that connects people and helps Oregon's communities and economy thrive. We encourage people from all backgrounds and abilities to apply for our positions.

Before applying, visit our applicant information website to learn more about our process. If you are a current State of Oregon employee, you must apply through your employee Workday profile.

A Day In The Life

• Help the public register vehicles and apply for permits.
• Provide exceptional customer service while following privacy laws.
• Communicate clearly with customers from diverse backgrounds to accurately answer complex questions in a way that is easily understood.
• Produce photo licenses, instruction permits and identification cards.
• Administer, correct and explain driver license tests.
• Conduct and interpret results of driver vision tests.
• Perform physical examinations of vehicles and verify vehicle identification numbers.
• Prepare daily bank deposits and account for sensitive inventory.
• Occasionally perform relief work in other DMV offices within the region.
• May require standing for extended periods of time, working in inclement weather, working an irregular schedule and lifting up to 25 pounds.
• Must be able to type at least 30 words per minute with a high level of accuracy. A typing assessment will be conducted at the time of interview for selected candidates.
• To request a copy of the position description, which includes all duties and working conditions, please email ODOTRecruitment@odot.oregon.gov.

What's In It For You

Minimum Qualifications

Two years of public contact / customer service experience which involved dealing with the public in person or by phone providing information about services / programs or explaining and / or applying rules, regulations and procedures; AND Experience or training using computers to retrieve and input data; AND Three months experience collecting money and making change. Completion of an associate's degree will substitute for one year of the public contact experience.

Special qualifications : Driving is an essential function of this position. You must have a valid US driver license and an acceptable driving record. We will conduct pre-employment driving records checks on our final candidate(s). Your license does not have to be issued in Oregon to be considered.

What We'd Like To See

If you have these attributes, let us know in your application materials! You do not need to have all these qualities to be eligible for this position. We may also use transferable skills, experience and education to help us decide who will move forward.

How To Apply

After you submit your application, please respond to the public records request authorization and gender identity questionnaire. This screen will come after you submit and will complete the process. If you are a current State of Oregon employee, the tasks will come to your Workday inbox.

If you are a veteran, you may receive preference. The task to upload your documents will be available after you submit your application. For privacy reasons, please do not attach your military service document(s) to your application or combine it with any other required document attachments.

Need help?

Additional Information

ODOT is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, disability, sexual orientation or any other class protected by state or federal laws in admission or access to our programs, services, activities, hiring, and employment practices. Applicants with a disability may request a reasonable accommodation during the application process. For questions, concerns, or complaints regarding EEO / AA / ADA, contact 1-877-336-6368. This information can be made available in an alternative format by contacting ODOT Recruitment at 503-986-3700. Oregon Relay Service can be reached by calling 7-1-1.

Customer Service, Bilingual, DMV

Employment details

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Other

Industries : Government Administration

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