Lead Solutions Manager - SAP Manufacturing

Job Description Summary :

Responsible for the strategy, delivery, and continuous improvement of a portfolio of applications within a defined business domain (e.g. manufacturing and mass timber) and ensuring that solutions deliver value to end users, align with enterprise standards, and advance business outcomes. Provide portfolio-level leadership across multiple solutions including balancing priorities, resources, and roadmaps, while also being accountable for domain-wide business value realization, process optimization, and stakeholder alignment.

Job Description :

POSITION RESPONSIBILITIES AND DUTIES

• Define and articulate the vision, strategy, and roadmap for the application portfolio within the assigned domain.
• Serve as the domain solutions expert, bridging business needs with technology capabilities.
• Gather and document business requirements across multiple stakeholders, ensuring clarity and alignment.
• Analyze and document current and future state business processes, including workflows, handoffs, and dependencies.
• Articulate business value for initiatives by connecting solution capabilities to measurable outcomes (e.g., productivity, cost savings, risk reduction).
• Manage application backlogs, enhancements, and upgrades across multiple platforms.
• Coordinate pilots, phased rollouts, and domain-specific change management.
• Build and maintain strong relationships with business leaders and end users in the domain.
• Act as a voice of the customer, gathering feedback across applications and translating it into actionable improvements.
• Manage escalated application issues and partner with support teams to resolve them.
• Oversee release readiness, patch testing, and cross-functional enablement activities.
• Act as a thought leader within the domain, influencing decision-making and establishing frameworks for application governance.
• Prioritize initiatives across applications, ensuring alignment with enterprise architecture and business goals.
• Lead roadmap planning sessions with business and IT stakeholders.
• Serve as a translator between technical and business teams, ensuring requirements are actionable and well understood.
• Facilitate workshops, interviews, and process-mapping sessions to capture needs and validate solutions.
• Monitor adoption, performance, and KPIs across the portfolio to inform enhancements.
• Facilitate governance forums to align priorities, manage dependencies, and resolve conflicts.
• Ensure documentation, SOPs, workflows, and training materials are maintained across applications.
• Promote standardization and reuse of processes and integrations within the domain.
• Demonstrate readiness for future people leadership by helping shape role expectations, participating in hiring discussions, and modeling leadership behaviors.
• Complete other responsibilities as assigned

MINIMUM SKILLS AND EXPERIENCE

SUMMARY OF BENEFITS :

This role is eligible for the following benefits : medical, dental, vision, 401(k) with company matching, Employee Stock Ownership Program (ESOP), individual stock ownership, paid vacation, paid sick leave, paid holidays, bereavement leave, employee assistance program, pre-tax flexible spending accounts, basic term life insurance and AD&D, business travel accident insurance, short and long term disability, financial wellness coaching, educational assistance, Care.com membership, ClassPass fitness membership, and DashPass delivery membership. Voluntary benefits include additional term life insurance, long term care insurance, critical illness and accidental injury insurance, pet insurance, legal plan, identity theft protection, and other voluntary benefit options.