Front Desk Receptionist

Front Desk Receptionist

Atlanta, Georgia

Resurgens Surgical Center is looking for a motivated performer to join our Business Office team as a Front Desk Receptionist. We are looking for a top performer with an extensive knowledge of billing, collections, and reimbursement of claims processing, insurance verification, and scheduling. This is a fast-paced environment committed to producing the highest quality work for our surgery center. An ideal candidate will be personable and courteous.

Job Summary : Under the direction of the Business Office Manager, is responsible for covering any aspect of the business office necessary. Many duties include scheduling, insurance verification, financial counseling, patient calls, and chart building. Successful candidate will possess outstanding multitasking abilities, communication, and teamwork as well as the ability to keep up in a fast-paced working environment. The successful candidate should be able to demonstrate previous successful / positive customer service encounters or programs.

Duties and Responsibilities :

• Verifies insurance prior to patient's arrival, to include "Add On's and Direct Admits"
• Obtains pre-certification from insurance companies for procedures that require pre-certification.
• Requests office notes from referring physician if needed for Authorization.
• Calculating and Informing patients of amount due
• Communicating with the Dr. office's
• Ensures all required forms are placed in designated areas of the patients chart
• Daily preparation of charts for next day's surgeries within required deadline (NO LESS than 3 days prior to surgery, for all cases scheduled four days or more in advance of surgery date)
• Preparation of medical consents for each chart prepared
• Labeling necessary documents and adding physician orders
• Out-bound collection calls to patients regarding their medical invoice / bill answering questions and setting up payment / payment plans.
• Utilization of various collection strategies and methodologies to contact consumers in order to negotiate payment in full or payment arrangements on debt within federal, state, and client collection guidelines and laws.
• Knowledge of health care financing and Medical Collections preferred.
• Other duties as assigned

Required Skills :